Service users have for a long time argued for the importance of user involvement in professional occupational training and education. They have argued that user involvement can change the culture of professional work of the service that the service users receive, whether they are social workers or other professional workers.

In this video, the first part of a two-part video, Shaping Our Lives Chair Peter Beresford explores the theory underpinning professional occupational training and education and outlines the issues with the status quo in that training and education.