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Peter Beresford

January 2017

Policy-makers, politicians, service providers and other powerful people have pressures on them to ensure user involvement, but many do not have the time or inclination to guarantee it. Shaping Our Lives hears about bad examples of user involvement every single day, and this video checklist provides a few examples of what organisers do to ensure that their involvement processes are difficult, inaccessible and uncomfortable for the people they say they want to be involved.