Viewpoint is a user involvement charity for people to share their personal experiences on drugs, alcohol and mental health in order to influence positive change. We’re the only organisation of its kind in Hertfordshire that focuses on giving people a voice to influence change. Hearing firsthand from our users offers valuable advice that can help others. Through their expertise, this information can greatly help providers to make the biggest difference in peoples’ lives. We achieve this by: Representing our service users Holding local forums and meetings Hosting specialist workshops Carrying out surveys and listening to user feedback Providing training. We offer training courses in many areas, for example, personality disorder, mental health first aid, impact of substance misuse and transgender awareness to name a few. This training is unique as it is provided by people with lived experience which makes it reflective and authentic.