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User groups: Mental health service users and survivors

Region: East of England

Suffolk User Forum (SUF) is an independent mental health user led, involvement, peer support and advocacy organisation. We work on behalf of mental health service users to ensure that their voices are heard by mental health service providers. We provide the following services, working to give mental health service users a powerful unified voice for their experiences of care and support, promoting individuals’ rights, options and choices for care and support. Advocacy Together – inpatient mental health, non-statutory, peer-led advocacy, and support for self-advocacy, promoting statutory rights, choices and options for mental and physical health support and treatment, highlighting and reporting patient safety, inequalities, and discrimination. Peer Telephone Support – promoting connection, communities and reducing isolation. Healthy Together Peer Support for people living with Serious Mental Illness (SMI), supporting physical healthcare needs and annual health checks, addressing health inequalities. Five Ways to Wellbeing courses and support materials – building wellbeing and self-care for those marginalised by NHS services. Engagement and reporting services, gathering, and reporting service user and family carer experiences of mental health services, care and treatment. Coproduction to ensure meaningful service user and family carer involvement to make positive service improvement happen. Suicide Prevention, promoting the coproduced LISTEN model for crisis care. Changing the language for suicide prevention, networking, and partnerships, including promoting the Stay Alive App and resources for suicide prevention. Signposting for support and help to navigate the mental health system. Support and information during COVID19, including Questions and Answers about services and support during the pandemic Workshops exploring recovery and living well.
01473 907087
The New Hollies, Unit 3 Grange Business Centre, Kesgrave, Ipswich, Suffolk IP5 2BY