Service users have for a long time argued for the importance of user involvement in professional occupational training and education. They have argued that user involvement can change the culture of professional work of the service that the service users receive, whether they are social workers or other professional workers.

In this video, the second part of a two-part video, Shaping Our Lives Chair Peter Beresford looks at new models for user involvement in this training and education, with a particular focus on models practiced in Europe.